Shipping policy
Vape2Go — Shipping & Delivery Policy
1️⃣ Overnight Delivery — Next Business Day
Vape2Go offers overnight shipping for eligible New Zealand orders
(excluding rural addresses and weekend deliveries).
If your order is placed before 12:00pm on a business day and outside peak holiday periods, your parcel should arrive the next business day.
2️⃣ Fast Order Processing Guarantee — Within 30 Minutes
If your order is placed between 10:00am and 8:00pm (including weekends and public holidays),
we guarantee that your order will be processed and a tracking number issued
within 30 minutes of successful submission.
🟣 This makes Vape2Go the ONLY online vape retailer in New Zealand currently offering this service guarantee.
3️⃣ Nationwide Delivery Coverage
We provide courier delivery services throughout New Zealand.
However:
⚠️ We do not ship to Australia
due to differing regulations and import restrictions on vaping products.
4️⃣ Compliance With New Zealand Regulations
In accordance with the new NZ Ministry of Health regulations issued on June 17th,2025(Section 33 of the Smokefree Environments and Regulated Products Act),
free shipping on vaping products is no longer permitted in New Zealand.